Returns & Exchanges
We want you to be completely delighted with your Mary Engelbreit purchases. If for any reason you are not satisfied, you may return most new, unopened items within 30 days of delivery for a full refund.
Return Process
- 1.Initiate Your Return
Contact our customer service team with your order number and details about the product you would like to return to receive a Return Authorization.
- 2.Prepare Your Package
Carefully pack the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
- 3.Ship the Items
Affix the provided return shipping label or use a trackable shipping service to send the package back to our distribution center.
- 4.Receive Your Refund
Once we receive and inspect your returned items, we will process your refund to the original payment method within 5 to 7 business days.