Frequently Asked Questions
Everything you need to know about your favorite Mary Engelbreit products.
When will my order ship?
Most orders are processed and shipped within 3-5 business days. During peak holiday seasons or new collection launches, processing may take slightly longer.
What is your return policy?
We want you to love your purchase! If you are not satisfied, you may return unused items in their original packaging within 30 days of delivery for a full refund, excluding shipping costs.
Do you ship internationally?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
How can I track my package?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Are your products authentic Mary Engelbreit designs?
Absolutely. All items sold on our official store are authentic, licensed Mary Engelbreit products, featuring her signature artwork and high-quality craftsmanship.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.